‘Popup’ licensing office is coming to Clark County

Published 5:20 pm Wednesday, April 27, 2022

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The Kentucky Transportation Cabinet will be in Clark County on May 3, 2022 for a Popup Driver’s License Office in Winchester.

The event will be held in the fiscal court room at the Clark County Courthouse.

The Popup driver licensing is ideal for residents who need services exclusively performed in-person at a Driver Licensing Regional Office.

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This includes:
• Upgrading to a REAL ID license
• Requesting an 8-year license if you are due to renew
• Updating your name or address
• Renewing your CDL

How do I schedule an appointment?
For your event, go to drive.ky.gov or directly to the online appointment scheduler here: www.telegov.egov.com/kytc_mobile.

Each Popup event offers 36 appointments that are 15-minute timeslots. The hours of an event are 9:30 a.m. until noon and 1-3 p.m.

All the Popup event slots for my county are filled and I can’t go to a regional office. What do I do?
Continue to monitor the county’s appointment availability. It’s common for appointments to open closer to the event. If you are unable to get an appointment there is a possibility another Popup event will be in the area soon.

Other remote services you may use in the meantime:
• online renewal option: dlrenewal@ky.gov
• mail-in option: https://drive.ky.gov/Docs/Mail-in%20Form.pdf

Do Popup events take walk-ins?
Walk-in appointments are unavailable because Popup staff contacts all customers through emails or phone calls ahead of each appointment. It is important customers respond to staff.

Staff is trying to confirm appointments, answer any questions, and ensure each customer has the proper documents to receive service at a Popup event.

Appointments may be scheduled online at drive.ky.gov.

Can I get a REAL ID?
Yes. Popup driver licensing events are ideal for residents who need services exclusively performed in-person at a Driver Licensing Regional Office. This includes upgrading or renewing a standard license to a REAL ID license. Take the IDocument Guide to ensure you bring all the proper documents to upgrade. It can be found at https://drive.ky.gov/RealID/Pages/IDocument-Guide.aspx

How can I pay?
The traveling service currently accepts credit or debit card payment, checks, and money orders. Cash is not currently accepted.

Is there popup driver testing?
No, driver testing is managed by the Kentucky State Police. Find your driver testing location and book an appointment at www.kentuckystatepolice.org/drivertesting